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Implementation Services

Implementing a new system often time requires a great deal of time from everyone.  It can be difficult to find time to focus on the new product while completing your necessary daily tasks.  Many times, software vendors also require a great deal of effort be put forth by the practice to setup or customize the system to meet your needs.  Our focus during an implementation is to help you not only with resources but also to provide support to customize the system as needed.

Implementation Services Do We Provide

Planning

The planning of your implementation project can be challenging.  We will assist you with all phases on planning and help you to build a system that meets your business needs.

  • Project Management
  • Workflow Analysis
  • Training Plan
  • Key Business Decisions

Building

It is often difficult to build a system and develop workflows if you are just learning the system.  Our expert consultants will build it for you while mentoring your current staff.

  • Workflow Re-Design
  • System Customization
  • Custom Clinical Content
  • Billing and Orders
  • Custom Reporting

Implementation Services

Supporting

Providing adequate support is crucial to the providers and staff success.  Our consultants will provide hands on support to your entire practice.

  • Training Delivery
  • Staff Mentoring
  • Go-Live Support
  • Post Go-Live Follow Up

Optimizing

The Electronic Health Record is a major part of everyone’s daily workflow.  Your business and the system will evolve. Having a process for optimization will allow you to get the most out of the technology that you worked so hard to install.

  • Follow Up Training
  • Delivery of Survey Tools
  • Ongoing Staff Mentoring
  • Training on Form Development
  • Training on Report Development

We will work with you from the beginning of your project and continue to partner with you for all of your future needs.  Our consultants have experience with many practice types and sizes.  We have worked with single provider practices along with very large multi-specialty health systems.

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Client Testimonials

We have been a Client of Health1 since 2007. Recently I discovered that our contract wasn't officially or 24/7 service.  I have always made service calls off hours and always receive a quick response,  I just assumed I had 24/7 service because that is what I get. Their knowledge of CPS is second to none. I highly recommend them.

Maureen Stanton, Practice Administrator, Agility Orthopedics
Health1 is the first place I go when I encounter a Centricity problem that HAS to have an easier way or another solution. They always seem to have the answer I need. They are always accessible! Their medical billing experience helps them understand the problems I present and find a solution. They are my safety net!

Stephanie Gill, Billing Office Manager, Webster Orthopedics
I would highly recommend Health 1 Technologies, they are reliable, knowledgeable, and professional.

Marie Grasso, Practice Administrator, Main Street Family Practice
We have office hours every weekend and we have to have a firm that can support whenever we need it. We have been with Health 1 for over 7 years and have never looked elsewhere.

Kathy Riley, Practice Administrator, Pediatrics Inc.
North Shore Pediatrics, PC has partnered with Health1 for over a decade. The response time for emergency situations has been phenomenal and the on-going support and advice on future technology needs has always been accurate and focused on the needs of our practice.  We could not be happier with our partnership with Health1.

David Smith, Practice Administrator, North Shore Pediatrics
I have had IT support from Health1 Technologies since their start in 2005. Rahul Patel, Jen Monahan and their team are knowledgeable, responsive and professional. Although I suspect they have other clients, I always was made to feel as though I was the only one!

Marsha Munroe, Practice Administrator, North Shore ENT
We have been happy Health1 clients for over 9 years. The Health1 team is superb: extraordinarily competent, available and solution-driven. They keep us running.

Mitch Feldman, MD, FAAP, CIO, Patriot Pediatrics
Over the last 10 years, Health 1 has been our trusted partner. We have come to rely on them to host, manage and maintain our most critical data. I have in the past and will in the future continue to highly recommend all their services.

Jessica Hennessey, COO, Pediatrics West
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Leading, Understanding, Delivering
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SOLUTIONS

  • Application Services
  • Centricity Practice Management
  • Centricity Electronic Medical Record
  • Allscripts and Centricity Hosting Services
  • Centricity and EPIC Medical Billing Services
  • Optimization
  • Patient Engagement

WHY HEALTH1

  • Our Company
  • Our Management Team
  • Our Clients
  • Our Partners
  • Our Certifications
  • Our Careers

23407 Magic Mountain Parkway #76 Valencia, CA 91355

 

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