Must have Features Your Centricity Medical Billing Company Should Have

A well run Centricity medical billing company provides a medical practice fast and accurate billing, quick processing of insurance claims, follows up on collections, provides reports, and provides assistance with in office workflows that will increase your practice’s revenue. If your current medical billing solution doesn’t do some of these things, you should reconsider your vendor, and if you have no solution currently in place, you should absolutely pay attention. These are the four features your Centricity medical billing company should have to make sure you aren’t wasting your money.

Front Desk Workflow Redesign

The front desk process is one the most important facets of the billing workflow and often the most overlooked. A good billing company will examine your front desk workflow and help your practice redesign it to make it more efficient. This redesign has 2 primary befits. First the number ‘clean’ claims (claims that have all the demographic and insurance information correct) will increase resulting in a decrease in unpaid claims. Secondly an efficient front desk will result in a better patient experience.

Related: Centricity Billing Front Desk Staff Best Practices

Tools to Get Your Claims Paid Faster

Working with a medical billing company removes the hassle from claims submission and payment. They will have a claims management solution already in place to help your healthcare business overcome obstacles that prevent receiving company reimbursements, such as rejections, delays, and denials.

The medical billing company will offer tools to pass your claims through an extensive system of edits. These edits ensure that only clean claims are delivered to payers the first time around. Their tools will use powerful claims tracking features designed to eliminate lost claims by reporting when the claims were received, delivered, and accepted by payers. If any rejections do occur, the medical billing company’s online tools allow you to research, edit, and quickly resubmit the claims.

Decreased Amounts of Paperwork

Another benefit is that a medical billing company has the key connections and technology required to automate the costly, time-consuming, and manually intensive process of dealing with mountains of paperwork. For example, using an electronic remittance advice (ERA) solution eliminates expensive paper processes and helps you take control of your back office. ERA tools allow you to search for an EOB by check, payer, or patient name, delivering remittance advices for hundreds of payers.

Custom Payment Portals

It pays to work with a medical billing company that can develop a custom payment portal for your practice. Printing the web address for your portal on all outgoing statements encourages your patients to pay bills online.

A truly quality Centricity medical billing company has the technology to simplify the billing process and increase your collections no matter how your business collects payment from patients. If you are interested in learning how this type of service can benefit your practice by helping you save time and money, please feel free to reach out to us at any time.