As we continue to implement and improve our electronic health records, providers become more and more frustrated with the lack of key features. For those providers using GE Centricity Templates, a large hurdle has been the ability to have their own personalized templates. There are many templates that are available either for purchase or by sharing with similar groups. However, the process of personalizing these templates can be challenging.
Importance of Standards with GE Centricity Templates
There is a very powerful database behind the scenes with GE Centricity that allows providers to extract very discrete data. The transition to a Quality Payment system will make discrete data even more important. Maintaining a standard set of templates for the practice is critical to the success of quality performing.
Having a standard set of templates will allow the practice to:
- Prompt providers with real time information about test or services the patient might be due for
- Increase practice revenue by standardizing the charge capture process
- Speed up the rooming process by having a standard workflow for each patient
- Report on quality and practice performance when needed
Why Provider Should Have Personalized GE Centricity Templates While Maintaining Standards
There is no doubt that standard templates will ultimately benefit the practice, the individual provider and the patient. However, providers are often frustrated by the templates given to them. Getting the practice to agree on standard templates can be very challenging. Why can’t we have both?
- Standard templates should contain necessary elements to capture data
- Providers often practice differently from provider to provider and patient to patient
- The time involved in clicking all the necessary buttons adds up to clinical time and money
- We need the buttons “clicked” to use the data
- Why wouldn’t we give providers flexibility in how they document?
How to Manage Both the Required Standards & Personalized Templates
I am absolutely not saying that we should create individual templates for each provider in your practice. That would be a large maintenance undertaking and would also ultimately create a lack of standard in your practice. My message is that we believe that both could be accomplished.
- Develop the standard set of GE Centricity templates to be used by your practice or organization
- This can be done by your own staff, an outsourced firm or by collaborating with similar groups
- You are not forced to use out of the box software nor should you be
- GE Centricity has so much flexibility in the template development process but it is drastically underutilized
- Once you have YOUR standard content, add on functionality that allows providers to create their template within the standard template
- Give them the ability to do this while in a patient chart
The video below will demonstrate an example of this in action.